Purpose and valuesToolContentsContactES

Privacy policy

1. Who we are

We are LEMONLAND S.L., a company dedicated to offering you the best possible service. Here are our details:

  • Name: LEMONLAND S.L.
  • NIF: ESB01787886
  • Address: Paseo de la Castellana 259 D, 18th floor, 28046 Madrid, Spain
  • Email: hello@lemonland.es

2. Why do we collect your data?

We collect your data to manage and improve your experience with us. This includes responding to your requests, such as when you complete a contact form or send us an email. We can use your data to respond to you, manage commercial information requests, subscriptions to newsletters, job applications, or any other type of interaction with us.

In addition, we may also send you commercial information about our products and services that we believe may interest you. If you do not want to receive these communications, you can indicate it when filling out a form, or you can contact us at any time to request that we do not send them to you.

In our web we use cookies to improve your experience. Cookies are small pieces of information that are saved in your browser. You can configure your browser to not accept cookies if you prefer. If you want to know more, consult our cookie policy.

3. How long do we keep your data?

Your data will be kept for the following periods:

  • Business data: We will keep them while we maintain an active relationship with you, such as a subscription to our newsletter, and until you request their deletion.
  • Contractual data: We will keep them for the time necessary to fulfill our legal and contractual obligations, and subsequently for the periods required by the applicable legislation for the management of possible claims.
  • Contact data for commercial communications: We will keep them until you decide to cancel your subscription or revoke your consent.

We will also keep them in case it is necessary to respond to possible claims.

4. Commercial information

If you gave us your consent to send you commercial communications, we will continue to do so until you decide to cancel your subscription. You always have the right to withdraw your consent at any time.

5. Why do we process your data?

The legal basis for processing your data is the commercial relationship we have with you, the consent you give us, or our legitimate interest to improve our services. This allows us to manage and develop the services we offer you. All the data we request is necessary for you to receive the best possible service.

If we send you commercial communications by electronic means, we base it on our legitimate interest, but you can always object to receiving them.

6. Do we share your data?

We do not share your data with third parties, unless the law requires it. In some cases, service providers may access your data to help us manage our activities. These data may include contact information, contractual data, and data necessary to provide the service. We ensure that these providers comply with all necessary guarantees, such as standard contractual clauses, to protect your data.

If we need to share your data with someone else, we will ask you first.

Some of our providers may be outside the European Economic Area (EEE), but we ensure that they have the appropriate measures to protect your data, such as the Privacy Shield agreement or specific contractual clauses, which guarantee a level of protection equivalent to that of the EEE.

7. Your rights

You have the following rights in relation to the processing of your personal data:

  • Access right: You have the right to know if we are processing your personal data and, in such case, to access them. For more information, you can visit the page of the Agency for Data Protection.
  • Rectification right: You have the right to request the correction of any incorrect or incomplete data we have about you.
  • Deletion right: You can request the deletion of your data when they are no longer necessary for the purposes for which they were collected, or if you withdraw your consent.
  • Limitation right: You can request that we limit the use of your data in certain circumstances, for example, if you dispute the accuracy of the data.
  • Opposition right: You can object to the processing of your data when it is based on our legitimate interest or in the sending of commercial communications.
  • Portability right: You have the right to receive your data in a structured, commonly used, and machine-readable format, and to transmit them to another data controller without hindrance from our part.

If you want to exercise any of these rights, you just have to send us an email to hello@lemonland.es.

Finally, you can revoke your consent at any time, and if you are not satisfied with how we process your data, you can make a complaint to the Spanish Agency for Data Protection.

8. Data origin

Your personal data is obtained directly from you.

9. Additional information

We commit to protecting the confidentiality of your data. All our employees and providers who can process your information are subject to a strict confidentiality obligation.

Despite all our efforts to protect your information, you must bear in mind that internet security is never absolute, although we do everything possible to prevent any unauthorized access or improper use of your personal data.

Thank you for trusting us. We are here to help you and make your experience as pleasant and secure as possible.